Susan has been an invaluable asset to the Dan Cooper Group since joining in 2000. Her long tenure with the company is a testament to her loyalty and dedication. As Senior Operations Manager, Susan ensures that the day-to-day operations run smoothly with her meticulous attention to detail, exceptional organizational skills, and unwavering commitment to providing outstanding customer service. One of Susan’s notable strengths is her exceptional memory, which greatly benefits her role at the Dan Cooper Group. Many clients return to the company as they transition into their next home and chapter, and Susan’s ability to remember their names and previous interactions helps to foster strong relationships and personalized experiences. Her warm, calm, and personable approach further enhances the overall customer experience. Susan’s contributions and the high regard she holds among her peers and clients demonstrate her significant impact on the success of the Dan Cooper Group. Her commitment, expertise, and dedication make her a respected figure within the company and contribute to its positive reputation.